MoneyTrans
Business Process Reengineering in the logistics department of a bank
Researchers:
N. Manecke, R. Hieber, Prof. P. Schönsleben
Partner:
Credit Suisse
Financed by:
The project partner
Motivation:
The objective was to analyze, monitor and redesign the physical distribution of money in Switzerland. Thereby, a huge number of constraints had to be taken into account (geographical, economical and legal aspects).
The following activities are already completed:
- Mapping the current situation of the distribution logistics - focus on organizational aspects and the IT-support
- Identification and documentation of the main processes
- Revealing the potentials by redesigning core business processes
- These results were the basis for further decisions in the area of new IT-support and organizational changes.